Prep for Assignment 3hrc

Ought Preparation for Assignment 3HRC Activity A A newfangled conductor is starting in the constitution shortly. You corroborate been asked to furnish a ten minute presentation that will give the manager some understanding of the organisation in preparation for their start. The presentation may be made one-to-one or to a larger group. The info you provide should include the purpose and goals of the organisation a itemisation of the chief(prenominal) products and services of the organisation an identification of the main guests an analysis of a minimum of 4 external factors and their force on the business activities of an organisation the kindly organisation and at least 4 functions of the organisation an explanation of how these different functions bet together inside the organisation to optimise performance an identification of the purification of the organisation and at least 2 ways this affects operations mathematical function and goals The purpose of our organisation is to give harbor and advice to the public who are in need of welfare.Our goals are to get population into black market and to help subscribe the right benefits with child(p) the best possible service provided by our inner in house advisers. We provide an integrated service through a single point of contact and focus on action as the best way to lift families out of poverty, to raise incomes and to combat social exclusion. Main products and services The products we offer are JSA, ESA, Pensions and Income Support but the list doesnt end there. We help with Carers Allowance and former(a) means time-tested benefits.We offer services and advice to all our customers which include internal customers in other departments within our organisation. Main customers We accommodate an extensive customer base our at once customers are the Public.We also impart Employers (providing jobs and training), Agencies, Providers who help our long t erm slothful into exert, Local Councils , Schools and Colleges, Training establishments, The Army, Navy the list goes on and all of whom go a role to play in the welfare to work agenda. 4 external factors and their impact There are many external factors that have an impact on us its quite vast so Ill stick to the main causes . 1.The Recession re-educating the public on how to find work and applying a different outlook on what jobs are available in our immediate industrial area. 2. Redundancies mean more claimants increase in work load which in turn will mean learning new roles within the departments and consolidating our procedures to cope with the rising of unemployment. 3. New employers create work for our customers so we have to be on the pulse of whats happening in our local industries. This also has an impact on off flow and work load again creating more work within our establishment to exercise records of our customers. 4. Any government legislati on change has a big impact on us with new learning skills being implemented within our departments and getting the right information fed down to us from centering so we can deliver the changes to the public as accurately and as quickly as possible. Structure of the organisation + 4 functions Our Structure is of a Hierarchical type. We have many departments of which are led by a site Manager and departmental mangers who hand off to line managers to our private teams. We are monitored by performance and performance issues to get the right balance. We harbor sure we are up to date with all new changes in procedures and policies and deliver them to the public. We need to maintain the speech of our business to succeed in helping to get the economy back on track. We have a responsibility to progress and achieve and highlight any areas where advanced example has not been met. The DWP and Jobcentre Plus have to promote disability and equality, race and sexual act ivity and good customer service. How the functions work together These functions promote a good working practice to deliver a strong and diverse workforce.This maintains the delivery of our business as a whole and monitors the performance of the organisation. Culture of the organisation and 2 ways this affects operations The Jobcentre is a key part of the organizations strategy for welfare reform.It brings together the services of the Employment gain and the Benefits Agency to provide a single point of delivery for jobs, benefits advice and support for people of working age. We have everything under one roof giving benefits and employment advice, a personal adviser service to help people back into work, and work-focused interviews for all new benefit claimants of working age. All Claimants have the support and encouragement to move towards independence and work.We are flexible, innovated and always have on going learning to deliver excellence i n customer service. .